Questions & Answers

Do I have to register before checking out?

No, you can checkout without a registration. If you have everything you need in your cart, simply click on 'Checkout' to go to the checkout screen.

Can I cancel my order?

Of course you can cancel your order. Please click HERE to send us a message with your cancellation. Don't forget to mention your order number.

My order has status 'Waiting for payment', what does that mean?

'Waiting for payment' means that we haven't received your payment yet. If you have paid with Eenmalige Machtiging, it can take a few days for your payment to be processed. Please click HERE to send us a question about your payment.

Can I change my order?

If you haven't checked out yet, you can change your order by clicking 'My Cart'.

If you have already checked out, please click HERE to send us the change (remember to mention your order number), and we'll do it for you.

Can I contact someone?

If your question isn't mentioned here, please click HERE to send us your question.

When will my books be delivered?

From which date the books will be delivered is mentioned on the Prioritijd website. You'll also receive an e-mail confimation if your books have been shipped.

Can I cancel one or more books from my order?

If you haven't checked out yet, you can change your order by clicking 'My Cart'.

If you have already checked out, please click HERE to send us the change (remember to mention your order number), and we'll do it for you.